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SERVICES

Bond Loyalty Intelligence Platform: Synapze XI.

The loyalty intelligence platform built for what loyalty actually demands.

Bond’s customer intelligence analytics platform built from real signals that drive loyalty.

Loyalty Intelligence Platform Synapze XI.

Turn insights into action by bringing loyalty intelligence directly into your ecosystem.

Synapze XI is Bond’s customer intelligence created to process, model, and activate customer data in real time.

Transforming behavioral, transactional, and attitudinal signals into ready-to-use outputs that power segmentation, targeting, optimization, and measurement across every phase of the loyalty lifecycle.

What makes Synapze XI unique

Synapze XI combines behavioral science, real performance data, and predictive modeling to help brands make smarter loyalty decisions every day.

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How it works

Built for loyalty performance, not just analytics.

  • Purpose-built for loyalty decisioning: Synapze XI goes beyond traditional customer data platforms and business intelligence tools by layering in the science of loyalty: behavior models, attitudinal insight, emotional drivers, and comparative benchmarks from over 400 programs across industries.
  • Trained on the industry’s richest loyalty dataset: Synapze XI is powered by Bond’s proprietary intelligence ecosystem, including the Bond Behavioral Institute, decades of client-side program experience, and more than thirty-five million data points from The Bond Loyalty Report™.
  • Activate loyalty intelligence at speed: Synapze XI enables teams to act instantly on the signals that matter, driving segmentation, journey logic, offer optimization, and real-time personalization.
Why Synapze XI and Why Bond

Intelligence is built in from the start.

Synapze XI is a purpose-built customer intelligence engine, not a generic data overlay. It is designed to solve real problems seen across loyalty programs every day. Backed by the Bond Behavioral Institute and informed by more than fifteen years of proprietary data from The Bond Loyalty Report™, XI brings together behavioral science, predictive modeling, and real-time insight delivery within a secure, scalable, cloud-native framework.

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Proprietary intelligence

Behavioral, emotional, and attitudinal signals derived from 35M+ data points across 400+ programs

Loyalty-specific models

Pre-built logic for churn, emotional loyalty, audience clustering, and value segmentation — based on real-world program data

Designed for activation

Connects directly to Synapze LX and other campaign tools, making insights available where decisions happen

Enterprise-grade infrastructure

Built on Snowflake using Snowpark® and surfaced via Streamlit® — minimizing latency, data movement, and integration overhead

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Let’s turn intelligence into impact.

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What Synapze XI Delivers

An intelligence engine trained on real consumer behavior to power personalized loyalty at scale.

Models trained on real consumer behavior

Built-in loyalty models for emotional engagement, churn prediction, and value segmentation — created by the Bond Behavioral Institute and trained on 35M+ data points.

Deploys natively in your cloud

Synapze XI executes directly inside your Snowflake or Databricks environment. No data movement. No custom pipelines. Just faster time to value with full governance and control.

Pre-integrates with Salesforce, Adobe, and more

Designed to work across your existing martech stack — including Salesforce, Adobe, and leading CRM platforms — to extend the value of your original investment.

Enriches your existing customer profiles

Leverages enriched profiles from your data warehouse — including behavioral, transactional, and attitudinal inputs — to power loyalty-specific decisioning.

Optimizes strategy with benchmark intelligence

Delivers data-driven guidance to optimize offer strategies — using historical response patterns, behavioral benchmarks, and emotional loyalty drivers.

Enables testing without extra tooling
An integrated system

Strategic integrations that deliver real value.

Together, Synapze XI and Snowflake help brands unlock immediate value from the customer data they already own — without the overhead of building custom pipelines or exposing sensitive data.

Our processing engine is built on Snowpark® and surfaced via Streamlit®, enabling marketers and analysts to generate intelligent customer records and optimize offer strategies. All from within their secure environment.

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Ready to Bond?

Let us help you drive growth by turning every connection into a lasting bond.

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