Most Salesforce integrators install features.
Bond installs loyalty.
Most integrators configure Salesforce to meet technical requirements. What they miss is the loyalty expertise needed to make the program perform. Bond begins with loyalty strategy, then configures, activates and operates Salesforce to match it.
We embed real customer intelligence, segmentation logic, offer design, and performance tracking directly into your Salesforce environment. The result is a system that launches on time, stays on budget, and delivers long-term loyalty outcomes. With Bond, Salesforce becomes more than a CRM tool. It becomes a loyalty performance engine.
We turn Salesforce into a loyalty engine that delivers ROI, changes behavior, and captures wallet share.
Program rules and triggers are designed around your business objectives, not system limits; making it easier to scale, test, and evolve without rework.
Signals, such as behavioral, attitudinal, and emotional, from the Bond’s Behavioral Institute inform segmentation and offers, reducing waste and creating experiences that drive measurable value.
Our wallet-based intelligence connects Salesforce to real-world customer spend beyond your ecosystem. See customer spend across your entire category and not just your brand. Identify share-of-wallet gaps, track competitive leakage, and target growth opportunities.
With Synapze XI™, Salesforce becomes a closed-loop system for loyalty execution. Every campaign feeds performance data back into decisioning, creating faster, smarter optimization all within the CRM.
Bond doesn’t hand over at launch. We manage audience setup, journey execution, performance tracking, and optimization inside Salesforce, giving teams continuous support and reducing cross-functional friction across marketing, analytics, and IT, especially within Salesforce Marketing Cloud environments where orchestration is key.
Bond builds Salesforce with the strategy, behavioral science, and tools needed to make loyalty perform, not just meet system requirements.
Agentic Marketing with Salesforce + Synapze XI.
Bond enables agentic marketing through Agentforce, delivering real-time personalization powered by our proprietary data. Intelligent agents tap into signals from Wallet IQ™, The Bond Loyalty Report™, behavioral data, and insights from 400+ programs to deliver personalized, timely actions without manual lift.
The truth is simple: an AI agent is only as powerful as the data behind it. Bond brings the richest loyalty dataset in the Salesforce ecosystem, making agents smarter and more effective.
With Agentic Marketing powered by Bond, loyalty becomes self-optimizing, emotionally intelligent, and built to outperform:
- Offers and experiences tailored to individual preferences, not just segments
- Loyalty programs that learn, adapt, and respond in real time
- Members who feel recognized, valued, and supported
Let us help you drive growth by turning every connection into a lasting bond.
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