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Bond Loyalty Cloud:
Synapze LX.

The cloud platform that brings intelligence and scale to loyalty.

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Bond’s cloud-based loyalty execution platform built with powerful customer intelligence at its core.

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Loyalty Cloud Platform. Synapze LX.

Designed for millions of members, multiple markets, and complex partner ecosystems, Synapze LX delivers the performance, flexibility, and intelligence loyalty programs need to thrive.

  • Built by loyalty operators.
    Created by the same experts who design and run programs for global brands, Synapze LX reflects decades of operational insight across strategy, design, technology, and operations. Anticipating needs most platforms miss.

  • More than technology.
    LX combines enterprise-grade architecture with behavioral science and emotional loyalty expertise to power programs at a scale few can match.

What makes Synapze LX unique

Bond builds and runs some of the most advanced loyalty programs in market.

Synapze LX is a modular, API-first SaaS platform shaped by decades of loyalty operations. It is built from the systems we run and the operators we have trained, giving brands a foundation designed around real-world loyalty needs.

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Decisioning guided by real customer intelligence. 


Connects directly to Synapze XI — Bond’s AI enhanced customer intelligence engine — to unify behavioral, transactional, and attitudinal data. Predictive models inform segmentation, offer prioritization, and engagement strategies, so decisions are based on insight, not guesswork.

Designed by loyalty experts to perform. 

Built from decades of hands on experience operating diverse loyalty programs, Synapze LX delivers a modular SaaS framework that adapts to your business model and scales to handle millions of members without performance tradeoffs.

Real-time logic execution, built into the platform. 

Processes complex data and rules instantly, turning member activity into immediate, personalized actions. Enables realtime segmentation, offer delivery, and campaign optimization across channels and partners.

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Customer Retention

Customers stay longer and spend more.

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Increase in Redemption

More active members and deeper program engagement.

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Increase in Customer Spend

Proven lift in revenue and return on loyalty investment.

Synapze LX Delivers

A flexible platform for powering acquisition, engagement, retention, and measurable ROI across the loyalty lifecycle.

Flexible Program Design

Launch points, tiers, vouchers, subscription models, or hybrids — LX gives you the configuration flexibility to design programs your way.

Customer Genome – A Unified Customer View

Unify behavioral, transactional, and attitudinal data into a single profile to drive smarter segmentation  and engagement.

Gamified Engagement Tools

Incorporate challenges, achievements, and rewards that go beyond transactions — and keep customers coming back more often.

Behavior-Based Rewarding

Incentivize reviews, referrals, and social shares that build loyalty and measure their impact.

Partner Ecosystem Integration

Seamlessly connect with partners to power multi-brand earning, redemption, and shared experiences — expanding your reach and share of wallet.

Data & MarTech Integration

LX works with your existing CRM, CDP, and MarTech stack — so you can deploy faster, personalize smarter, and stay aligned with your ecosystem.

Powered by Synapze XI

Synapze XI — unlocking AI-powered targeting, offer curation, and behavior models to help your program perform smarter.

Recognition that matters

Loyalty technology that delivers.

Bond is recognized as a Strong Performer in The Forrester Wave™: Loyalty Platforms, Q4 2025

Bond received the highest score possible in eight criteria, highlighting the strength of our loyalty platform, our data-driven strategy, and our commitment to innovation.

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Ready to Bond?

Make lasting connections.

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Collection of People
Our partner portfolio

Synapze LX is built to work with your existing stack, not disrupt it.

With open APIs and proven integration patterns, it connects seamlessly to your marketing ecosystem to enable smarter targeting, personalization, and performance tracking. Giving you the flexibility to scale loyalty on your terms.

Ready to Bond?

Let us help you drive growth by turning every connection into a lasting bond.

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